Filter
Top Products
Copyright © 2004 Nokia. All rights reserved.
Troubleshooting
178
12. Troubleshooting
If you have problems with your communicator, you can visit Forum Nokia at
www.forum.nokia.com for information and support material related to the
communicator.
1. Phone or communicator interface does not start; both displays remain blank
Make sure that the battery is properly installed and charged.
Make sure that the contacts on the battery and the desktop stand are clean.
The battery charge may be too low for operation. Check the display and listen for
the low battery warning tones. Charge the battery as described on page 23. If the
NOT CHARGING message is displayed, the charging is suspended. Temperature
extremes will affect the ability of your battery to charge: allow it to cool down or
warm up first. Wait for a while, disconnect the charger, connect it again and retry.
If charging still fails, contact your local Nokia dealer.
21. Communicator interface does not start; cover phone display is flashing
The communicator memory is corrupted. Contact your local Nokia dealer.
3. The battery is attached, but the phone does not work
Try to switch on the phone by pressing the key for several seconds.
Check that the flight mode is not active. For more information see ’Flight profile’
on page 70.
Restart the communicator by removing the battery, waiting thirty seconds, and
replacing it again.
Try charging the communicator. If you see the battery level indicator on the phone
but the phone does not work, contact your local Nokia dealer.
Check the signal strength indicator: you might be outside the network service area.
Make sure that the telephone service is activated for your SIM card.
Check if there is an error message on the display after switching on. If so, contact
your local dealer.
Check that the SIM card is correctly installed, see the Getting Started Guide.
4. Communicator interface does not activate or applications stop responding
LindaDeepak_ri.fm Page 178 Monday, September 27, 2004 2:34 PM