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COMMON QUESTIONS
WEB
276
13
CHAPTER
• Make sure that either of the following
icons appears in the title bar of the Main
tab: . If you do not see either of
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
• Verify with the recipient that the
receiving device can handle multimedia
messages.
• If a message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset
).
Web
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab: . If you do not
see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.
My Centro won’t connect to the Internet
Your Centro supports GPRS and EDGE
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with AT&T, and you
must be in a location with data coverage.
1 Press and hold Power/End to turn off
your phone. Then press and hold the
same button to turn it back on again.
2 Press Phone and look for either
of the following icons in the title bar of
the Main tab: .
3 If you see these icons, you are in a data
coverage area. Try connecting to the
Internet again. If you do not see either
of these icons, press
Applications , select Prefs ,
and continue with the following steps.
4 Select Network.
5 Select the Service pick list and select
MEdia Net.
6 Select Connect.
7 If the connection is successful, go to
the web browser. If you still can’t make
a connection, perform a soft reset (see
Performing a soft reset
).