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Chapter 11 303
Error Messages
General Information About Error Messages
The Message Display
During instrument operation, various messages may appear on the Test
Set’s display. Prompt-type messages generally appear on the first line of
the Test Set’s display. General operating and error messages usually
appear on the second line of the display. Some messages are persistent;
they remain displayed until the error condition no longer exists, or until
another persistent message with greater priority occurs. Other
messages are only displayed when the error first occurs; they are
removed when a key is pressed or the knob is turned, or when a GPIB
command is received. Many of the messages are displayed on the
ERROR MESSAGE screen until the instrument is turned off.
Messages that are about error conditions may tell you what to do to
correct the error (turn something off, reduce a field’s value, press a
certain key, and so forth). Messages and prompts are sometimes
accompanied by a beep or warble.
NOTE
Warbles and Beeps
A warble sound indicates that an instrument-damaging event is
occurring. Beeps often occur only with the first occurrence of the
message. Prompts are generally silent.
Non-Recoverable Firmware Error
The non-recoverable firmware error is very important. It appears when
an unanticipated event occurs that the Test Set’s firmware cannot
handle. The message appears in the center of the Test Set’s display and
(except for the two lines in the second paragraph) has the form:
Non-recoverable firmware error. Please record the 2 lines of
text below and contact Agilent Technologies through your
local
service center or by calling (800) 827-3848 (USA, collect)
and
asking to speak to the Service Engineer.
‘Address error exception’
at line number 0
To continue operation, turn POWER off and back on.
Follow the instructions in the message.
Unfortunately, you will not be able to recover from this condition. You
must switch the Test Set off and back on. When you rerun the test
where the Error Message occurred, it may not occur again. If it does
reappear, it would be helpful to Agilent Technologies to record exactly
what the configuration of the instrument was when the error appeared
and contact Agilent Technologies.