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Sprint Service: The Basics
3A. Sprint Service: The Basics 101
Retrieving Your Voicemail Messages
You can review your messages directly from your wireless device or from any other touch-tone phone.
Using Your Device
1. Press and tap > Voicemail.
2. Tap on a message to play it back.
Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap .
3. Enter your passcode.
Clearing the Message Icon
Your device may temporarily continue to display the message icon after you have checked your voice and
text messages.
ᮣ Open the Notifications panel (see “Notifications Panel” on page 11) and tap Clear notifications.
Voicemail Key Guide
Here’s a quick guide to your keypad functions while listening to voicemail messages.
Date/Time Send Reply Advance
Replay Rewind Forward
Erase Return Call Save
Cancel Help Skip
Note: When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages.
Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone
number. When your voicemail answers, press and enter your passcode. Roaming rates apply when you
access voicemail while roaming off the Nationwide Sprint Network.
Your device accepts messages even when it is turned off. However, your device notifies you of new messages only
when it is turned on and you are in a Sprint service area.
Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information)
for the message. To skip directly to the message, tap during the header.