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Setting Up Service
1A. Setting Up Service 3
Setting Up Your Voicemail
Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is
activated.
1. Press and tap > Voicemail.
2. In the Personalize your Voicemail window, tap Personalize now.
3. Your device will automatically connect with Sprint Voicemail service. Follow the voice prompts to:
Ⅲ Create your passcode.
Ⅲ Record your name announcement.
Ⅲ Record your greeting.
For more information about using your voicemail, see “Voicemail” on page 100.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if
someone else receives the bill for your Sprint service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your voicemail. See Setting Up Your
Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint device, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to
www.sprint.com or call Sprint Customer
Service at
1-888-211-4727.
Tip: Do not press while the device is being activated. Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other
phone.
Note: Voicemail Passcode
Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against
unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail
messages.