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316 Section 7A: Help
I Have Duplicate Entries in Microsoft® Outlook® After I Synchronize
1. Open Microsoft Outlook and delete the duplicate entries.
2. On your computer, go to the application with duplicate entries and manually enter
any information you’ve added to your device since the last time you synchronized.
3. Click the HotSync manager icon in the taskbar, and select Custom.
4. Select an application that has duplicate entries that also has Outlook in its name.
5. Click Change.
6. Select Desktop overwrites handheld, and then click OK.
7. If more than one application has duplicate entries, repeat steps 4 through 6 for each
application with duplicates.
8. Click Done.
9. Synchronize your device and your computer.
My Appointments Show Up in the Wrong Time Slot After I Sync
If you create an appointment in the wrong time zone (for example, your desktop was set to
the wrong time zone), it shows up in the wrong time zone on your device after you sync. To
be safe, enable local network time (see “Setting the Date and Time” on page 285) and avoid
assigning time zones to your appointments (see “Creating an Event” on page 221).
If you’re using Microsoft Outlook:
1. Make sure that you installed the Microsoft Outlook conduit that came with your
Centro smart device by Palm. If you're not sure whether this software is installed,
reinstall it.
2. Open Microsoft Outlook and correct the wrong entries.
3. On your computer, manually enter any Calendar information you added to your
device since the last time you synchronized.
4. Click the HotSync manager icon in the taskbar, and select Custom.
5. Select an application that has both Calendar and Outlook in its name.