Palm PTR690HKP Cell Phone User Manual


 
326 Section 7A: Help
Web
I Can’t Tell If Data Services Are Available
When your phone is on, icons appear in the title bar in the Main view of the Phone
application to indicate whether data services are available and whether a data connection
is active. See “Checking Signal Strength and Phone Status” on page 96 for a description of
the icons that indicate that data services are available.
If your phone is on and you do not see any of the data icons, then data services are not
available in your current location.
The Device Won’t Connect to the Internet
Your Centro smart device by Palm supports Sprint Power Vision, a connection method that
is persistent and is faster and more reliable than a regular dial-up connection. All Sprint
customers can connect to the Internet, but to avoid high per-minute charges, we
recommend that you subscribe to a Sprint Power Vision plan. Contact Sprint to verify that
your subscription plan includes Sprint Power Vision services and that these services have
been correctly activated, and to confirm your username and password. Sprint should also
be able to tell you if there are any outages in your area.
1. Press and hold Power/End to turn off your phone. Then press and hold Power/End
again to turn your phone back on.
2. Press Phone and look for either the Sprint Power Vision or the icon, or the
Sprint 1xRTT data icon in the title bar of the Main view. See “Checking Signal
Strength and Phone Status” on page 96 for a description of the icons that indicate
that data services are available.
3. If you see one of those icons, you are in a data coverage area. Try connecting to the
Internet again. If you do not see one of those icons, press Applications , select
Prefs , and continue with the following steps.