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Section 7A: Help 323
Help
ⅷ Turn on ESMTP. Many services require authenticated access, or ESMTP, to use their SMTP
servers. See the User Guide for the VersaMail Application located on your Palm Software
Installation CD, or visit go.palm.com/centro-sprint/
for information on turning ESMTP
on.
ⅷ Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as
cable companies, require that you have an Internet connection to their network to send
email through their servers. In this case, you can almost always receive email from
these accounts, but if you want to send email, you must send it through another server.
Check with your email service provider for the correct outgoing mail server name.
I Have Problems Synchronizing Messages on My Device With Messages on My Computer
Make sure you have chosen the same settings for the account on both your device and your
computer. For example, if the account is set up on your device to use the POP protocol,
check HotSync manager on your computer to make sure that POP is selected as the protocol
for that account.
My vCard or vCal Email Attachment Isn’t Forwarding Correctly
Palm Desktop software provides several features that work with email client software on a
Windows computer. For these features to work correctly, the email client software must be
properly set up. Follow these steps to check the settings:
1. Click Start on your computer, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the email field is set to the correct email client software.
5. Click OK.
6. Start the email client software and make sure it is configured as the default MAPI
client. (Consult the documentation for your desktop email application for more
information.)