Filter
Top Products
Section 3A. Sprint Service Features: The Basics 135
Sprint Service
Using Another Phone to Access Messages
1.
Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Voicemail Key Guide
Below are some Phone keypad functions that you can use while listening to voicemail messages. For further
details and menu options, see “Voicemail Menu Key” on page 136.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other Sprint Voicemail user.
1. After listening to a voice message, tap on the Phone keypad.
2. Follow the voice prompts to record and send your reply.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail
system more quickly by shortening the voice prompts you hear at each level.
1. Touch and hold to access your voicemail. (If your voicemail box contains any new messages, tap
to access the main voicemail menu.)
2. Tap to change your Personal Options, following the system prompts.
3. Tap for Expert Mode.
4. Tap to turn Expert Mode on or off.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to other Sprint Voicemail users.
1. After listening to a voice message, tap on the Phone keypad.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction and forward the voice message.
Tip
When you call into voicemail, you first hear the header information (date, time, and sender information) for the
message. To skip directly to the message, touch during the header.
Date/Time Send Reply Advance
Replay Rewind Forward
Erase Return Call Save
Cancel Help Skip