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Best practice: Conserving memory on your device
Try to maintain at least 400 KB of application memory on your BlackBerry® device. To use less memory, try changing options for email messages,
calendar entries, and media files. Consider the following guidelines:
• Reduce the amount of time that your device stores email messages and calendar entries.
• Stop forwarding email messages to your device when your device is connected to your computer.
• Receive only the first section of long email messages.
• Store media files on a media card.
• Reduce the maximum amount of device memory available for media files. Depending on your device model, this option might not be
available.
• If you changed the picture quality for pictures that you take, change the picture quality setting to normal.
• Reduce the picture quality in the browser.
Related topics
Set how long your device stores messages, 71
Receive only the first section of long email messages, 70
Change how long your device stores calendar entries, 153
View the amount of memory used by media files, 120
Troubleshooting: Storage and media cards
The application memory on my device is low
When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists applications and languages
that you do not use frequently. You can delete applications and languages in this list.
Consider the following guidelines:
• Verify that you have deleted old email messages and MMS messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's address book.
• Verify that you have deleted media files from the device memory.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of
the BlackBerry Device Software.
• Verify that you have cleared the browser cache.
User Guide
Memory and media cards
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