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4. Complete the instructions on the screen.
Troubleshooting: Voice dialing
I cannot make calls using a voice command
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device
supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device.
• Verify that your screen is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language
options. Certain languages might not be supported.
Related topics
Bluetooth technology, 212
Change the language for voice commands, 59
My device does not recognize names or numbers in voice commands
Try performing the following actions:
• Say the first name and the last name of your contact.
• Improve voice recognition of numbers.
Related topics
Improve voice recognition, 59
User Guide
Voice commands
60