Filter
Top Products
Using Your Treo 700P Smartphone 247
Upgrading
2. Make a copy of your user folder and store it in a safe place.
•
Windows: Copy the folder and then paste it to your Windows
desktop.
• Mac: Select the folder and Option-drag it to your Mac desktop.
3. Confirm that your copy includes the Backup subfolder and that all
the files in the original Backup subfolder are also in the copy of the
Backup subfolder.
4. Delete all files from the original Backup subfolder.
5. Perform a hard reset on your smartphone. See Resetting your
smartphone for instructions.
6. Sync your Treo 700
P smartphone with your new desktop software
and be sure to select your existing device name from the User list.
7. Reinstall third-party apps from the copy of your Backup subfolder.
(See Installing applications
for instructions.) We recommend that
you install one application at a time to help you identify the
application that caused the problem. We also recommend that you
do not install any applications that do any of the following:
• Modify phone functions, such as ringtones, dialing, or caller ID
• Replace organizer applications, such as Contacts or Calendar
• Set data connection features, such as activating or ending data
connections
• Provide web clipping features, such as PQA files
• Provide instant messaging features
If you want to continue using these types of applications, please
contact the third-party developer for software updates and info
about compatibility with your Treo 700
P smartphone.