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Using Your Treo 700P Smartphone 271
Messaging
I can’t send or receive MMS multimedia messages
• Make sure your phone is turned on (see Turning your phone on and
off).
• Contact Verizon Wireless to verify that your plan includes MMS
multimedia messaging services, that these services have been
correctly activated, and that they are available at your location.
Verizon Wireless should be able to tell you if messaging services
have been experiencing transmission delays. Delays can also occur
between the time that a message is sent and the time it is received.
• Make sure that either the NationalAccess or BroadbandAccess
icon appears in the title bar of Main View of the Phone
application. If you do not see either of these icons, data services are
not available in your current location and you cannot exchange
MMS messages.
• Verify with the recipient that the receiving device can handle
multimedia messages.
• If a message arrives but does not display an alert, perform a soft
reset (see Performing a soft reset
).