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Section 12: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
(“SAMSUNG”) warrants that SAMSUNG’s handsets and
accessories (“Products”) are free from defects in material
and workmanship under normal use and service for the
period commencing upon the date of purchase by the first
consumer purchaser and continuing for the following
specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories
1 Year
What is not covered?
This Limited Warranty is conditioned upon proper use of the
Product.
This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abnormal use, abnormal
conditions, improper storage, exposure to liquid, moisture,
dampness, sand or dirt, neglect, or unusual physical,
electrical or electromechanical stress; (b) scratches, dents
and cosmetic damage, unless caused by SAMSUNG;
(c) defects or damage resulting from excessive force or use
of a metallic object when pressing on a touch screen;
(d) equipment that has the serial number or the
enhancement data code removed, defaced, damaged,
altered or made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG;
(h) defects or damage resulting from external causes such as
collision with an object, fire, flooding, dirt, windstorm,
lightning, earthquake, exposure to weather conditions, theft,
blown fuse, or improper use of any electrical source;
(i)
defects or damage resulting from cellular signal reception
Warranty Information
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