Filter
Top Products
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar days
from the date of the first consumer purchaser’s purchase of the
Product. To opt out, you must send notice by e-mail to
optout@sta.samsung.com, with the subject line: “Arbitration
Opt Out.” You must include in the opt out e-mail (a) your name
and address; (b) the date on which the Product was purchased;
(c) the Product model name or model number; and (d) the IMEI
or MEID or Serial Number, as applicable, if you have it (the IMEI
or MEID or Serial Number can be found (i) on the Product box;
(ii) on the Product information screen, which can be found
under “Settings;” (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and (iv) on the
outside of the Product if the battery is not removable).
Alternatively, you may opt out by calling 1-888-987-4357 no
later than 30 calendar days from the date of the first consumer
purchaser’s purchase of the Product and providing the same
information. These are the only two forms of notice that will be
effective to opt out of this dispute resolution procedure. Opting
out of this dispute resolution procedure will not affect the
coverage of the Limited Warranty in any way, and you will
continue to enjoy the benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held to be illegal or
unenforceable, such partial illegality or unenforceability shall
not affect the enforceability of the remainder of the Limited
Warranty.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using
the standard methods, the data only appears to be removed
on a superficial level, and it may be possible for someone to
retrieve and reuse the data by means of special software.
To avoid unintended information leaks and other problems of
this sort, it is recommended that the device be returned to
Samsung’s Customer Care Center for an Extended File
System (EFS) Clear which will eliminate all user memory and
return all settings to default settings. Please contact the
Samsung Customer Care Center
for details.
Important!
Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center in
order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.
Warranty Information 195