Filter
Top Products
4. Tap Delete Data.
When the security wipe is complete, your device is turned off automatically. To turn on your device, press the Power/
Lock key on the top of your device.
Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card and media card.
Delete your work space
If you no longer want to associate your device with your organization's network, you can remove only your work space. The
apps and files stored in your personal space are left intact.
CAUTION: Deleting the work space will permanently erase all of the content and files stored within it, such as work files,
messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator.
1. On the home screen, swipe down from the top of the screen.
2. Tap Balance > Delete.
About BlackBerry Balance
BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your BlackBerry
device. If your administrator turns on BlackBerry Balance, the device data, apps, and network access are separated so
that you have a work space and a personal space. The separate spaces help you avoid activities such as accidentally
copying work data into a personal app, or displaying confidential work data during a BBM Video chat.
By default, your device uses the personal space. You can it use for activities such as taking pictures, downloading videos,
playing games online, saving files to a media card, and posting on a social network.
In your work space, you can access your work email, contacts, and calendar, create work documents, and browse to
corporate intranet sites. Your work space can include a separate version of
BlackBerry World that contains the applications
you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work
space to reveal the details about your work data.
You can quickly switch between spaces from the home screen. You can access both personal data and work data from
certain places, such as Search.
Switch between your personal and work spaces
When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal
and work spaces.
Tip
: To differentiate between your work space and personal space, you can set a different wallpaper for your personal
space.
Do one of the following:
• To switch between pictures in your work space or personal space, in the Pictures app, slide your finger down on the
middle of the screen. Tap Open Work Pictures or Open Personal Pictures.
User Guide Passwords and security
115