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same time, and that not more than one Wi-Fi router within range is set to send its profile. For more information, see the
information that came with your router.
• If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you installed the root
certificate for the certificate authority server that created the certificate for the authentication server. The root
certificate must be installed on your device before you can connect to the network. For more information, talk to your
administrator.
• If you use EAP-TLS to connect to a Wi-Fi network, check that you installed your authentication certificate on your
device. The authentication certificate must be installed on your device before you can connect to the network. For
more information, talk to your administrator.
•
If you need to contact a support representative, you can access diagnostic information by tapping on the Wi-Fi
settings screen. To copy the log information to send to your support representative, in the Diagnostic Information drop-
down list, tap Logs. Tap Copy Logs.
Mobile Hotspot mode
Sharing your Internet connection using Mobile Hotspot mode
When you use Mobile Hotspot mode your BlackBerry device creates a Wi-Fi network that other Wi-Fi enabled devices can
connect to so that they can use the Internet through your mobile network connection. This feature lets you connect your
devices to the Internet anywhere that your BlackBerry device has a mobile network connection, but because this feature
uses the mobile network, you might incur high data charges.
On some mobile networks, services such as email and BBM might not be available while the Mobile Hotspot mode is turned
on.
After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled
device is a lot like connecting to any regular router.
Before you use Mobile Hotspot mode, read the latest safety and product information at www.blackberry.com/docs/
smartphones.
Use Mobile Hotspot mode to share your Internet connection
Before you turn on Mobile Hotspot mode, check that your BlackBerry device's connection to the mobile network is turned
on.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Network Connections > Mobile Hotspot.
3. If you've never used Mobile Hotspot mode before, complete the instructions on the screen. Read the screens
carefully as they provide important information about the Mobile Hotspot feature. Remember your Mobile Hotspot
password for later.
4. Set the Mobile Hotspot switch to On.
User Guide Settings and options
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