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About synchronization conflicts
A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone
and in the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your
smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes
precedence over the organizer data on your smartphone when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 180
Synchronize organizer data over the wireless network, 172
Synchronize organizer data over the wireless network
Before you begin: Research In Motion recommends that you regularly create and save a backup file on your computer,
especially before you update any software. Maintaining a current backup file on your computer might allow you to recover
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
If you change the same organizer data item on your BlackBerry smartphone and in the email application on your computer,
the organizer data on your computer takes precedence over the organizer data on your smartphone.
1.
In the Contacts application, Calendar application, Tasks application, or MemoPad, press the key > Options.
2. If necessary, click a calendar or contact list.
3. Select the Wireless Synchronization checkbox.
4.
Press the key > Save.
If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data.
For more information, see the Help in the BlackBerry Desktop Software.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 180
About synchronization conflicts, 172
Manage data synchronization conflicts
You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data
synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of
the BlackBerry Desktop Software. For more information about managing conflicts that occur during organizer data
synchronization, see the Help in the BlackBerry Desktop Software.
User Guide Calendar
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