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View the amount of available storage space on your
smartphone
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Storage.
Related information
Tips: Freeing space to optimize your smartphone's performance, 48
View the amount of storage space used by media files
1. On the home screen, click the Media icon.
2.
Press the key > Memory Use.
Troubleshooting: Storage space and media
cards
My smartphone doesn't recognize my media card
Try the following actions:
• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION
: Formatting your media card will delete all the files from it.
Related information
Turn on or turn off media card support, 133
Format your media card or built-in media storage, 297
User Guide Storage space and media cards
299