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SET UP YOUR PHONE ON VIRGIN MOBILE
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then, enter your ZIP code and click Next.
3. When prompted, enter the serial number (MEID) and verify the ICC ID printed on the sticker
located on the back of your phone in the battery compartment. These numbers can also be
found on the bottom panel of the phone’s package.
4. Follow the instructions to select a plan and payment method.
l If you’re swapping phones or bringing your number over from a different carrier, follow the
prompts to sign in or provide additional information.
Manage Your Account
Access information about your account.
From Your Phone
n
Touch > > My Account or dial *VM (*86) to access your account where you can do any of the
following things:
l Check your minutes
l Add money (Top-Up)
l Change plans…and a lot more
From Your Computer
n Log in with your phone number and Account PIN at virginmobileusa.com where you can do
everything above and a lot more.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers. Or, make it even easier by registering your credit/debit
card or PayPal™ account.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit
card or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep
emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay
anytime by logging into My Account at virginmobileusa.com, and adjusting your payment settings.