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Phone Calls 46
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2.
Touch on the Home screen.
3.
Touch .
Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make
emergency calls by touching Emergency call on the screen.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Make International Calls
When placing international calls, plus code dialing automatically adds the international dialing code
for your location (for example, 011 for international calls made from the U.S.).
Note: In Settings > Call > Plus code dialing, make sure the North American dialing option is
selected.
Note: To call someone in your contacts list, the stored phone number needs to have a "+" sign
followed by the country code, area code, and phone number.
1.
Touch > .
2. You can:
l Enter the first few letters of a contact name, and then touch a contact to call.
l If you don’t have the number stored, touch and hold the zero key until a "+" sign appears.
Then enter the country code, area code, and phone number, and touch Call.
3. The Phone dialer automatically adds your international dialing code to the number.
Note: The Phone dialer dials as is and doesn’t automatically add your international access code when
you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number.
Important: International calls may incur may incur additional fees. Call Virgin Mobile customer
support at 1-888-322-1122 for details.