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1A. Setting Up Service 3
Setting Up Service
Activating Your Phone
ⅷ If you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
ⅷ If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
ⅷ If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your
Ⅲ From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a passcode to protect against unauthorized
1. From home screen, press to display the
2. Touch and hold .
3. Follow the system prompts to:
Ⅲ Create your passcode.
Ⅲ Record your name announcement.
Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 18 for details.
Tip: Do not press while the phone is being activated.
cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any