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Try the following actions:
• Verify that the file is a .vcf ( vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg file, .gif file or .midi file).
• Verify that the file isn't copyright protected.
• If templates are available for your BlackBerry® smartphone, use a blank template to compose your text message.
I can't use a shortcut to view one type of message in a message inbox
If you switch BlackBerry® smartphones and you restore smartphone data from your previous smartphone to your current
smartphone, the message inbox shortcuts for your previous smartphone replace the message inbox shortcuts for your current
smartphone.
To view the shortcuts for viewing one type of message in a message inbox, view your list of saved searches.
PIN messages
How to: PIN messages
Compose and send a PIN message
1. On the Home screen, click the Messages icon.
2. Press the
key > Compose Other > Compose PIN.
3. In the To field, do one of the following:
•
Type a PIN. Press the key on the keyboard.
•
If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the key on the
keyboard.
4. Type a message.
5.
Press the
key > Send.
Related information
Personal distribution lists, 188
I can't send messages, 35
Create a link for a PIN
You can create a link for a PIN in a message, calendar entry, task or memo. If you click the link, you can send a PIN message.
When you are typing text, type pin: and the PIN.
User Guide
Messages
105