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Troubleshooting: Voice commands
I can't make calls using a voice command
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• If you're using a Bluetooth® enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry
smartphone.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialling language that you have
set in the language options. Certain languages might not be supported.
Related information
Change the language for voice commands, 72
Bluetooth technology, 252
My smartphone doesn't recognise names or numbers in voice commands
Try the following actions:
• Say the first name and the last name of your contact.
• Improve voice recognition of numbers.
User Guide
Voice commands
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