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Delete a message, 76
Copy, move, rename or delete a file, 128
Change the size of pictures that you take, 146
Change the video size and format, 143
I can't open media files
Try the following actions:
• If you're trying to open a media file on your BlackBerry® smartphone and your smartphone is connected to your computer,
disconnect your smartphone from your computer.
• If you're trying to open a media file on your computer using your smartphone as a USB drive, verify that you have closed
the media transfer options in the BlackBerry® Desktop Software.
• If you encrypted the media files on your media card using an encryption key that your BlackBerry smartphone generated
and you're trying to open an encrypted media file on your computer or a device other than the BlackBerry smartphone
that you used to encrypt the file, insert the media card into the BlackBerry smartphone that you used to encrypt the file.
On the Home screen or in a folder, click the Options icon. Click Security > Encryption. In the Media Card section, change
the Mode field to Device.
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About file encryption, 271
My smartphone isn't using the correct ringtone or wallpaper
If you're using a ringtone or wallpaper picture that you encrypted on your BlackBerry® smartphone or on the media card using
your smartphone password and you reset your smartphone, unlock your smartphone.
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Lock or unlock your smartphone, 22
Voice notes
Record a voice note
1. On the Home screen or in the Applications folder, click the Voice Notes Recorder icon.
2. Click the record icon.
3. Do any of the following:
• To pause recording, click the pause icon. To resume recording, click the record icon.
• To stop recording, click the pause icon. Click the stop icon.
Note: When you stop recording a voice note, the voice note is automatically saved.
User Guide
Media
153