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Troubleshooting: Calendar
I can't schedule appointments that span multiple days
If you use IBM® Lotus Notes®, you can't schedule appointments that span multiple days.
I can't set some fields when scheduling appointments
If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder and Notes fields and the Mark as Private
check box when you change a recurring appointment or meeting.
Some characters in calendar entries don't appear correctly after
synchronisation
If you schedule appointments or meetings on your BlackBerry® smartphone that contain special characters or accents, your
computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your
computer. For more information, see the documentation for the operating system on your computer.
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen or corrupted by an unforeseen issue.
Related information
About synchronisation conflicts, 84
Synchronise organiser data over the wireless network, 174
I can't enter a conference call with the Join Now option
The Join Now option might not appear in the meeting notification if the meeting organiser isn't using a BlackBerry®
smartphone that supports the Join Now feature or if the meeting organiser didn't enter the conference call information
correctly. You might need to change your smart dialling options so that you can enter the conference call using the Join Now
option.
Try the following actions:
• If the Join Now option doesn't appear, to enter the conference call, in the meeting or meeting invitation, click the
conference call bridge number and access code that appear in either the Location field or the Notes section.
User Guide
Calendar
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