Filter
Top Products
This message appears when there is an application error.
Try the following actions:
• Reset your smartphone.
• If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload
process deletes your smartphone data.
Error 505
This message appears when there is an error during a BlackBerry Device Software update.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
• If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service
provider.
Error 507
This message appears when there is an application error.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
• If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service
provider.
Error 513
This message appears when you try to reset your smartphone while the smartphone is deleting data. Your smartphone
deletes your smartphone data when you exceed the number of allowed smartphone password attempts.
If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to change options that will
minimise the chance of this error message appearing again. For more information, contact your administrator.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
• If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service
provider.
Error 517
This message appears when a conflict occurs between your smartphone's hardware and software. For more information,
contact your wireless service provider.
Error 523
This message appears when there is an error with the BlackBerry Device Software.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
• If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service
provider.
User Guide
Applications
230