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Lock your work space
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal
activity, you can lock your work space and continue to access personal files, personal apps, and
personal data on your device.
1.
If you don't have a work space password, to create one, on the home screen, swipe down from the
top of the screen. Tap Balance > Set Password. Type a password.
2.
On the home screen, swipe down from the top of the screen.
•
To immediately lock your work space, tap .
• To automatically lock your work space after a set amount of time, tap
Balance
>
Lock work
space after.
Take care to remember your work space password, as it can't be reset or recovered. When you exceed
the number of allowed attempts to enter your work space password, your work space and all of its
contents are deleted.
Change your work space password
1.
On the home screen, swipe down from the top of the screen.
2.
Tap Balance > Change Password.
3.
To unlock your work space and BlackBerry device using the same password, set the Use as my
device password switch to On.
Take care to remember your work space password, as it can't be reset or recovered. When you exceed
the number of allowed attempts to enter your work space password, your work space and all of its
contents are deleted.
Delete your work space
If you no longer want to associate your device with your organization's network, you can remove only
your work space. The apps and files stored in your personal space are left intact.
CAUTION: Deleting the work space will permanently erase all of the content and files stored within it,
such as work files, messages, pictures, and videos. To add a work account back to your device, you will
need to contact your adminstrator.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap Balance > Delete.
Frequently asked questions: Work space and BlackBerry Balance
Does my device have BlackBerry Balance?
BlackBerry Balance is available only to BlackBerry devices associated with a BlackBerry Enterprise
Server.
Passwords and security
User Guide
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