Filter
Top Products
Restart or reset your device
If your BlackBerry device is running slower than usual or not responding, turning off and turning back on
your device might help to solve the problem.
Do one of the following:
•
To restart your device, press and hold the Power/Lock key on the top of your device. Tap .
• To reset your device, press and hold the Power/Lock key for ten seconds.
Battery and charging icons
The battery power level icons appear at the top of the home screen on your BlackBerry device.
The battery is charging.
The battery is fully charged.
The battery isn't charging because the power
source isn't providing enough power. Use the
charger that came with your BlackBerry device to
charge the battery.
The battery charge is low, and your wireless
connections might turn off to conserve power. If
the battery charge gets too low, your device might
turn off. Save any work in progress and charge
your device.
There is a problem with the battery, and the
battery might need to be replaced. Only use a
battery that is approved by BlackBerry for your
device model.
The battery isn't inserted.
Check your battery power level
1.
On the home screen, swipe down from the top of the screen.
2.
Tap Settings > About.
3.
In the Category drop-down list, tap Hardware.
4.
To view the percentage of remaining battery power, see the Battery section.
Settings and options
User Guide
242