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4.
Tap Delete Data.
When the security wipe is complete, your device is turned off automatically. To turn on your device,
press the Power/Lock key on the top of your device.
Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card
and media card.
Delete your work space
If you no longer want to associate your device with your organization's network, you can remove only
your work space. The apps and files stored in your personal space are left intact.
CAUTION:
Deleting the work space will permanently erase all of the content and files stored within it,
such as work files, messages, pictures, and videos. To add a work account back to your device, you will
need to contact your adminstrator.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap Balance > Delete.
About BlackBerry Balance
BlackBerry Balance technology helps address corporate security concerns without limiting personal use
of your BlackBerry device. If your administrator turns on BlackBerry Balance, the device data, apps, and
network access are separated so that you have a work space and a personal space. The separate
spaces help you avoid activities such as accidentally copying work data into a personal app, or
displaying confidential work data during a BBM Video chat.
By default, your device uses the personal space. You can it use for activities such as taking pictures,
downloading videos, playing games online, saving files to a media card, and posting on a social
network.
In your work space, you can access your work email, contacts, and calendar, create work documents,
and browse to corporate intranet sites. Your work space can include a separate version of BlackBerry
World that contains the applications you are allowed to download and use at work. If your work space is
protected with a password, you must unlock your work space to reveal the details about your work data.
You can quickly switch between spaces from the home screen. You can access both personal data and
work data from certain places, such as Search.
Switch between your personal and work spaces
When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch
between your personal and work spaces.
Tip: To differentiate between your work space and personal space, you can set a different wallpaper for
your personal space.
Do one of the following:
Passwords and security
User Guide
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