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To receive your BlackBerry email on your device, make sure that you add the forwarding email account
to your device.
Add an IMAP or POP email account
Make sure you know the following information from your email service provider or administrator:
• Messaging server type (POP or IMAP)
• Incoming and outgoing messaging server address
• Incoming and outgoing messaging server port numbers
• Incoming and outgoing messaging server SSL settings
Note:
To increase the activation speed of IMAP email accounts, it is recommended that you enter the
IMAP Path Prefix. For more information, contact your administrator.
1.
On the
Add Account
screen, tap >
IMAP
or
POP
.
2.
Enter the account information.
• To set how frequently your BlackBerry device checks for new messages (if push email isn't
supported), in the
Sync Interval
drop-down list, tap an option.
• To change the number of messages that are initially synced to your device, in the Initial Retrieval
Amount drop-down list, tap an option.
3.
Tap Done.
Add a CalDAV or CardDAV account
Make sure you know the following information:
• Your username and password
• The email address associated with the account
• The server address for the account
You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively.
1.
In the Add Account screen, tap > CalDAV or CardDAV.
2.
Enter the account information.
3.
Tap Done.
Troubleshooting: Device Switch
I can't switch my SIM card to my new BlackBerry 10 device
The BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your new device, contact
your service provider.
Get started
User Guide
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