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Section 700 - Operation Chapter 5. Key Telephone Features
ICX-50-700 ICX (International) issued October 2000 191
Operation
To initiate Silent Monitor:
Note: The Silent Monitor key is disabled when the extension assigned to that key is idle, dialing, or
ringing.
Silent Monitor Key Color Definitions
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Silent Monitor Initiate (0 = allow, 1 = deny, default = 1)
• FF1-0-03: Silent Monitor Receive (0 = allow, 1 = deny, default = 1)
Considerations
• Be sure all phones that should NOT be allowed to monitor have a COS that restricts monitoring.
• Silent Monitor is allowed or denied by setting the appropriate extension COS.
• Only one supervisor can initiate Silent Monitor on an individual extension at any
given time.
• Display telephones can initiate Silent Monitoring. SLTs cannot initiate Silent Monitoring.
• Display telephones and SLTs can be monitored.
• A supervisor cannot initiate Silent Monitoring on an extension when that extension is on a
conference call.
Action Result
1. Press ON/OFF + 768 + Extension number you want
to monitor
OR...
The Silent Monitor feature is active, and
the extension is being monitored. (The
Silent Monitor key flashes green when
Silent Monitor is active.)
Press the FF key assigned as a Silent Monitor Key + Exten-
sion number you want to monitor*
OR...
Press only the Silent Monitor Key if the FF key has been
preprogrammed to monitor a specific extension number.
You do not need to enter the extension number.
FF Key Color Definition Possible Operation
Clear Cannot monitor None
Solid Red Able to monitor Press Silent Monitor key
Flashing Green Not monitoring On-Hook or CONF