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Section 700 - Operation Chapter 7. SLT Features
ICX-50-700 ICX (International) issued June 2000 289
Operation
To use Trunk Direct Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• Calls on exclusive hold cannot be picked up.
Call Transfer
Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)
Supervised Transfer
When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
Action Result
1. Lift the handset. Intercom dial tone
2. Enter the Trunk Direct Pickup code (default = *0).
3. Dial the number of the ringing or holding (system) trunk.
4. Complete the call and replace the handset.
Action Result
1. While on a call, hookflash to place the call on hold. Intercom dial tone
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset.