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76 ICX (International) issued October 2000 ICX-50-700
Chapter 3. System Features Section 700 - Operation
Hardware Requirements
•N/A
Considerations
• The VM/TRF key can be assigned to any key phone, DSS/72 or EM/24. The VM/TRF key
cannot be assigned to a one-touch key.
• The VM/TRF key can be used to transfer intercom as well as trunk calls to a voice mailbox.
• The Voice Mail Transfer ID codes are assigned in the Maintenance Programming section. Up to
ten digits can be stored.
• The system responds to key operations during the transfer in the following ways:
• Pressing the FL/R key cancels the VM/TRF and returns intercom dial tone to the user.
When the VM/TRF is cancelled, the incoming call is still connected but is on hold.
• If a valid key (trunk key or second DSS key, for example) is pressed, the VM/TRF is
cancelled and the operation invoked by the key is performed.
• If an invalid key (REDIAL, for example) is pressed, the VM/TRF is cancelled, and the
user receives busy tone.
• Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.
• If a user begins to perform the voice mail transfer and the extension cannot hold a call (one call is
already on non-appearance hold, for example), the system will keep the call in the talk state and
will not allow the voice mail transfer to be initiated.
• If the VM/TRF key stores a number other than a voice mail extension number, the system does
not send DSS/BLF information or the extension number that is dialled after pressing VM/TRF.