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Section 700 - Operation Chapter 3. System Features
ICX-50-700 ICX (International) issued October 2000 75
Voice Mail Transfer Key
Description
The Voice Mail Transfer (VM/TRF) key allows you to transfer calls to voice mailboxes without
waiting for voice mail to answer. You can assign a Voice Mail Transfer key from a phone or through
system programming.
Two Voice Mail Transfer keys are available. VM Transfer Key 1 will transfer to a voice mail
extension number. Voice Mail Transfer Key 2 will transfer to the voice mail pilot number.
Prior to Version 5.0, the VM/TRF key could not be used to transfer a call into Voice Mail on another
networked ICX or S-ICX system. Beginning with Version 5.0, the user can press the VM/TRF key to
send a call across a node to another networked ICX or S-ICX system.
Operation
To assign a Voice Mail Transfer key from a phone:
To use a Voice Mail Transfer key:
Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer
ID 1 or 2 + the extension number (BLF/DSS, Directory or dialled number).
Action Result
1. Lift the handset or press the ON/OFF key. Intercom dial tone
2. Press the PROG key.
3. Press the FF key to be assigned as the Voice Mail Transfer
key.
4. Press REDIAL and 74nnnn (VM Transfer Key 1) where
nnnn is the voice mail extension number
or
Press REDIAL and 75nnnn (VM Transfer Key 2) where
nnnn is the voice mail extension number
8. Press the HOLD key.
9. Replace the handset or press the ON/OFF key.
Action Result
1. Lift the handset or press the ON/OFF key to answer the
incoming call.
Connected to caller
2. Press the VM/TRF (1 or 2) key . System places caller on hold
3. Press the DSS/BLF key, dial an extension number or select
the extension from the extension directory on the large dis-
play telephone.
4. Replace the handset or press the RELEASE, ON/OFF, or
PROG key.