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Troubleshooting
Handheld User Guide 285
Voice Mail number not
set
If this message appears, the voice mail access number for your
handheld is not set. If your handheld SIM card is provisioned for
voice mail, your handheld obtains the voice mail access number
from the SIM card. If your SIM card is not provisioned for voice
mail or you want to select a different service, you can type an
alternative number. Refer to "To edit your voice mail access
number" on page 155 for more information.
Busy If this message appears, the phone number that you are calling is
busy. Call again later.
Congestion If this message appears, too many users are connected to the
wireless network. Place your call later. If this message continues
to appear, contact your service provider or network operator for
more information.
Number Unobtainable If this message appears, the handheld could not dial the phone
number as you typed it. Check the phone number and call the
number again.
Emergency Calls Only If this message appears, your handheld is in emergency mode.
While it is in this state, you can only place calls to recognized
emergency numbers, such as 911 or 112.
If you are in an area of wireless coverage that is not in the area of
your home network, you can place emergency calls only. Return
to an area of wireless coverage within your home network to
place phone calls to regular phone numbers. You can place calls if
GSM, gprs, or GPRS and one or more bars appear with the
wireless coverage indicator in the handheld status section of the
screen.
Outgoing Calls Barred If this message appears, your handheld is configured to block
outgoing calls. You must disable call barring for outgoing calls
before you can place phone calls. Refer to "To disable call barring"
on page 149 for more information.
Cannot connect to
network
If this message appears, verify that you are in an area of sufficient
wireless coverage. You can place calls if GSM, gprs, or GPRS and
one or more bars appear in the handheld status section of the
screen.
If you are in an area of sufficient wireless coverage, a problem
might exist with the wireless network. Contact your service
provider or network operator for more information.
Call failed - phone
number not in permitted
calling list
If you receive this message, the number that you dialled is not
supported by your SIM card. Contact your service provider or
network operator for more information.
Error Description