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TROUBLESHOOTING
RESETTING YOUR SMARTPHONE
318
14
CHAPTER
3 Slide the stylus out from its slot.
4 If the screen is off, press Power to
wake up the screen.
5 While pressing and holding End , use
the tip of the stylus to gently press and
release the reset button.
6 Continue pressing and holding End
until the “Erase all data?” prompt
appears.
7 Press Up to confirm the hard reset.
8 Wait for the progress bar on the Treo
logo screen to fill before continuing to
use your smartphone.
9 Slide the back panel into place.
10 (Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Treo Pro models. Do not use a battery from
any earlier model of smartphone.
1 Press Power to turn off the
screen.
2 With the back panel facing you, press
the lower-right corner of the back panel
with your right thumb to release the
panel. Remove the panel.
TIP
Be sure to dispose of your old battery in an
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
DID
YOU
KNOW
?
Your smartphone stores all
your info even when you remove the battery.