Polycom, Inc. 183
12
Scheduling Endpoint and
Peripheral Software Updates
The Polycom
®
RealPresence
®
Resource Manager system’s software update
feature, which requires a software update profile for the endpoint type and
model, allows an administrator to upgrade the software on one or more
endpoints with a standard software package. This eliminates the need to
upgrade each endpoint individually.
The RealPresence Resource Manager system supports two exclusive software
update processes: dynamic and scheduled. Dynamic and scheduled software
update are exclusive endpoint management scenarios. Endpoints enabled for
dynamic software update should not be scheduled for software updates
through the system.
This chapter describes how to use Polycom RealPresence Resource Manager
system to schedule software updates for Polycom endpoints and peripherals.
It includes these sections:
• This chapter describes how to use Polycom RealPresence Resource
Manager system to schedule software updates for Polycom endpoints and
peripherals.“Software Update Considerations for Multi-Tenancy” on
page 184
• “Creating Scheduled Software Updates for Endpoints” on page 184
• “Using Scheduled Software Updates” on page 188
Polycom recommends that all endpoints in a region (that is, a gatekeeper zone)
be managed by a single management system.
