Set Up Directory Services System Configuration
Polycom, Inc. 17
For more information, see “Understanding Conference Templates and
Settings” on page 427.
Set Up Directory Services
Directory services provide information about all users, endpoints, and
resources on your video communication network.
To set up RealPresence Resource Manager system directory services,
complete the following tasks:
1 Register devices.
— On endpoints, you can:
» Set the Global Directory Server (GDS) to point to the RealPresence
Resource Manager system IP address or DNS name. We
recommend using the IP address to prevent data inconsistencies.
» Register them to the Polycom DMA system gatekeeper (when it is
integrated with your RealPresence Resource Manager system).
Most device information is automatically populated in the RealPresence
Resource Manager system through the gatekeeper registration to an
integrated DMA system or Global Address Book access. You must review
the information for these devices in the RealPresence Resource Manager
system Directory Setup page and fill in missing information.
To select endpoints when scheduling conferences, you must first associate
them with a user or conference room by editing the specific user or room
settings. For more information, see “Understanding Endpoint
Management” on page 81.
2 Set up users and associate them with endpoints. Unless your
RealPresence Resource Manager system is integrated with an enterprise
directory, you must enter all user information manually including
endpoint association. If your system is integrated with an enterprise
directory, general user information (First Name, Last Name, UserID,
Password, E-mail Address) is directly pulled from the directory and
cannot be changed. However, you must still associate enterprise users
with endpoints. For more information, see “Understanding Users,
Groups, and Roles” on page 329.
3 Set up groups, add members, and associate them with provisioning
profiles. For more information, see “Understanding Users, Groups, and
Roles” on page 329.
