Polycom RealPresence Resource Manager System Operations Guide Restore the System
588 Polycom, Inc.
2 When the Backup System Settings page appears, click Create and
Download a Backup Archive.
3 In the Select location for download dialog box, enter a unique File name,
browse to a location on your system and click Save.
A File Download dialog box displays the progress of the download
operation.
4 When the operation is completed, click OK.
5 Browse to the location specified in step 3 and verify the file download.
Restore the System
A user assigned the Administrator role can restore a RealPresence Resource
Manager system using a backup archive. To restore a RealPresence Resource
Manager system, follow the procedures in this topic.
To restore a system from a backup archive
1 “Restore to Factory Default Image” on page 588.
2 Perform First Time Setup. For more information about First Time Setup,
see the Polycom CMA System Getting Started Guide for this release.
3 “Restore from a Backup Archive” on page 589 using the last archived
configuration. The archived configuration will overwrite the
configuration that resulted from First Time Setup. The only RealPresence
Resource Manager system configuration settings not included in the
archive and thus not overwritten are the network settings and the
security certificates required for an operational system.
In cases when the RealPresence Resource Manager system is functional, but
the configuration or database is corrupted, the backup archive can also be used
to return a RealPresence Resource Manager system back to its last known good
archive. As long as the network settings and security certificates are
operational, the last known good archive will return the RealPresence
Resource Manager system to its former functional state.
Restore to Factory Default Image
In a disaster recovery situation, your Polycom Global Services (PGS) support
representative may be required to restore your RealPresence Resource
Manager system to its factory default image.
To perform this disaster recovery procedure, you will need the Restore to
Factory Default DVD that shipped with the RealPresence Resource Manager
system server. This DVD has the base image of the RealPresence Resource
Manager system server software.
