Polycom RealPresence Resource Manager System Operations Guide Implement a Redundant System
520 Polycom, Inc.
2 Ensure each system uses the same RealPresence Resource Manager
software version.
3 You MUST set up redundancy before uploading any licenses.
4 Ensure both systems are up and running before configuring redundancy.
5 If configuring redundancy on an existing system, Polycom recommends
making a system backup before configuring redundancy.
6 When adding redundancy to an existing system, be sure to set up
redundancy on the existing server first. If you set up redundancy in the
wrong order, data will be lost.
7 You cannot change the system name or domain name after configuring
redundancy.
Implement a Redundant System
A redundant system configuration requires the installation of two
RealPresence Resource Manager system servers on the same network. During
First Time Setup, you are instructed to assign these two servers physical IP
addresses.
This section describes how to complete the configuration of these newly
installed redundant servers. It includes these topics:
• “Perform a System Backup” on page 520
• “Perform Network Configuration on Both Servers” on page 520
• “Connect the Servers to Each other Via Cable” on page 521
• “Ensure You Have Appropriate Licenses for Both Servers” on page 521
• “Configure the Both Servers for Redundancy” on page 521
• “License a Redundant System” on page 522
Perform a System Backup
If you are setting up redundancy for an existing RealPresence Resource
Manager that has already been active, you should first backup your existing
system. See “Backup the System Settings” on page 587.
Perform Network Configuration on Both Servers
Install both of your RealPresence Resource Manager systems as described in
the Polycom Resource Manager Getting Started Guide.
• Be sure they are both configured to the same NTP server.
