Set Up Remote Alerts Setting Up Remote Alerts
Polycom, Inc. 579
Set Up RealPresence Resource Manager System-generated E-mail
Account
To set the RealPresence Resource Manager system-generated E-mail
account
1 Go to Admin > Server Settings > E-mail.
2 On the E-mail page, enter the E-mail account (ASCII only) from which
the Resource Manager system will send conference notification E-mails
and system alerts.
3 Specify the IP address of the mail server from which the RealPresence
Resource Manager system will send conference notification E-mails.
4 Click Update.
Enable RealPresence Resource Manager System Remote Alerts
To enable RealPresence Resource Manager system remote alerts
1 Go to Admin > Server Settings > Remote Alert Setup.
2 On the Remote Alert Setup page, select Enable Remote Alerts.
3 Set a Remote Alert quiescent time, which is the amount of time (in
minutes) the system should wait after alerts have been detected but not
cleared before starting the alert notification process, and if applicable, the
remote alert notification process.
4 Click Update.
• Many E-mail servers will block or discard E-mails without a qualified From:
address. To avoid this issue, make sure each person with Scheduler
permissions has a valid E-mail address.
• Many E-mail servers will block or discard E-mails from untrusted domains, in
which case you may need to change the default RealPresence Resource
Manager system E-mail address to one in a trusted domain.
