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Setting Up Remote Alerts
This chapter describes how to configure the Polycom
®
RealPresence
®
Resource
Manager system to send alerts to users via E-mail for specific types of system
and endpoint events. It includes these topics:
• “Set Up Remote Alerts” on page 577
• “Edit a Remote Alert Profile” on page 585
• “Disable a Remote Alert Profile” on page 586
• “Delete a Remote Alert Profile” on page 586
• “Disable Remote Alerts” on page 586
Set Up Remote Alerts
The RealPresence Resource Manager system remote alerts functionality is very
flexible. It allows you to:
• Assign different severity levels to different classifications of RealPresence
Resource Manager system and Endpoint alerts.
• Create different alert profiles so that different types of alerts can be sent to
different people. So if you have administrators who specialize by device
type (for example bridges, endpoints, or servers), you can create profiles
that notify each type of administrator of failures related to those specific
types of devices.
To set up remote alerts, you must complete the following tasks:
1 “Set Up RealPresence Resource Manager System-generated E-mail
Account” on page 579.
2 “Enable RealPresence Resource Manager System Remote Alerts” on
page 579.
3 “Set RealPresence Resource Manager System Remote Alert Level
Settings” on page 580.
4 “Set Endpoint Alert Level Settings” on page 581.
