Polycom, Inc. 201
14
Dynamically Updating Endpoint and
Peripheral Software
The Polycom
®
RealPresence
®
Resource Manager system’s software update
feature, which requires a software update profile for the endpoint type and
model, allows an administrator to upgrade the software on one or more
endpoints with a standard software package. This eliminates the need to
upgrade each endpoint individually.
The RealPresence Resource Manager system supports two exclusive software
update processes: dynamic and scheduled. Dynamic and scheduled software
update are exclusive endpoint management scenarios. Endpoints enabled for
dynamic software update should not be scheduled for software updates
through the system.
This chapter describes how to use Polycom RealPresence Resource Manager
system to dynamically update the software on Polycom endpoints when a new
software package is available using a policy you define. It includes these
sections:
• “Software Update Considerations for Multi-Tenancy” on page 202
• “Create Dynamic Software Updates for Endpoints” on page 202
• “Using Dynamic Software Updates” on page 206
• “Set up a Trial for a Dynamic Software Update” on page 213
• “Dynamic Software Updates for Peripherals” on page 216
Polycom recommends that all endpoints in a region (that is, a gatekeeper zone)
be managed by a single management system.
