Using Dynamic Software Updates Dynamically Updating Endpoint and Peripheral Software
Polycom, Inc. 207
In dynamic management mode, when a endpoint starts up and at designated
intervals thereafter, it automatically polls the RealPresence Resource Manager
system for a newer software update package. If a software update is necessary,
the package is sent in XML format over a secure HTTPS connection.
Endpoints do not poll for software update packages if they are in a call. They
restart polling after the call ends.
This section describes how to use the RealPresence Resource Manager system
to dynamically update the software on Polycom endpoints when a new
software package is available. It includes these sections:
• “Set an Dynamic Software Update Policy” on page 207
• “Dynamic Software Update View” on page 208
• “View Software Update Details for an Endpoint” on page 210
• “View Dynamic Software Update Packages” on page 211
• “Set Maintenance Window for Dynamic Software Updates” on page 213
Set an Dynamic Software Update Policy
After creating a dynamic software update, you can use the Version to use and
Allow this version or newer selections to manage the roll out of a software
update package. These selections also allow you to manage the release of
multiple software packages for the same endpoint type.
Here’s how it works: All endpoints have a current version of software. To
automatically overwrite that current software with a different software
version on all dynamically managed endpoint systems:
1 You first create a new dynamic software update.
2 Then to activate the roll out, you change the Version to use selection
from the current value to the new version number and Update the page.
The next time a dynamically managed endpoint polls the RealPresence
Resource Manager system, it will detect that it has a different software version
than the Version to use selection, so it will automatically download and install
the identified software update package. Use this method to force users to use
a specific software version.
If you also enable the Allow this version or newer selection, anytime you
upload a newer version of software into a dynamic software update that
update will be automatically installed on all dynamically managed endpoint
systems.
Until the Version to use selection is enabled, the dynamic software update is
not activated.
