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386 Section 7A: Help
ⅷ If your company uses Microsoft System Center Mobile Device Manager, contact your
system administrator to find out whether messaging features are disabled on your
smartphone.
I Can’t Make or Receive Calls Using a Bluetooth Hands-Free Device
Verify all of the following:
ⅷ The Turn on Bluetooth box is checked in Bluetooth Settings.
ⅷ Your Bluetooth device is charged and turned on.
ⅷ Your smartphone is within range of the hands-free device. Bluetooth range is up to 30 feet
(10 meters) in optimum environmental conditions, which include the absence of
obstacles, radio interference from nearby electronic equipment, and other factors.
ⅷ The Bluetooth Settings screen is closed.
ⅷ The Wi-Fi feature is off. If Wi-Fi is on, press and hold Wi-Fi to turn this feature off, and
then try to use your Bluetooth device again.
ⅷ You are away from other devices using the 2.4GHz radio frequency, such as cordless
phones and microwaves. If this is impossible, move the phone closer to the hands-free
device.
ⅷ The device specifications are compatible with your Treo Pro smartphone.
ⅷ If your company uses Microsoft System Center Mobile Device Manager, contact your
system administrator to find out whether Bluetooth features are disabled on your
smartphone.
I Lost the Connection Between My Smartphone and My Bluetooth Headset
1. Press Start and then select Settings.
2. Select the Connections tab, and then select Bluetooth.
3. On the Devices tab, select Add New Device.
4. Select your headset name from the list.
5. In Partnership Settings, make sure the Hands Free box is checked.
6. Select Save.