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I can't open an attachment in an encrypted message
You might not be able to open an attachment in an encrypted message for the following reasons:
• The attachment information might not be available on the BlackBerry Enterprise Server.
• Your administrator might have set options to prevent you from opening attachments in encrypted messages.
• You might have received the message from an email account that doesn't support attachments in encrypted
messages.
• The message might have been encrypted with an algorithm that isn't supported.
• If you are using the PGP Support Package for BlackBerry smartphones, you can't open an attachment in a PGP
protected message that was encrypted using the OpenPGP format by an IBM Lotus Notes client working with
PGP Desktop Professional or that was encrypted by the PGP Universal Server.
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