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I can't change the number of times that my smartphone rings
Depending on your wireless service provider, you might not be able to choose the length of time that your
BlackBerry smartphone rings before the call is picked up by voice mail. For more information, contact your wireless
service provider.
My phone number appears as Unknown in the Phone application
If your BlackBerry smartphone uses a SIM card, try changing the phone number on your SIM card to change how
your phone number appears in the Phone application.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Advanced System Settings > SIM Card.
3. Highlight the phone number.
4.
Press the key > Edit SIM Phone Number.
5. Type your phone number.
6. Click OK.
My headset makes calls instead of my smartphone
If your BlackBerry smartphone is connected to a Bluetooth enabled headset, your smartphone might automatically
make calls on the Bluetooth-enabled headset.
Try the following actions:
• Disconnect the Bluetooth-enabled headset from your smartphone.
•
During a call, press the key, click Activate Handset.
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