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Email messages aren't reconciling over the wireless network
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Reconcile email messages manually.
Organizer data isn't synchronizing over the wireless network
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks
application, and MemoPad.
• If you use the BlackBerry Internet Service, you must synchronize calendar data using the BlackBerry Desktop
Software. For more information, see the Help in the BlackBerry Desktop Software.
I can't pair with a Bluetooth enabled device
Try the following actions:
• Verify that your BlackBerry smartphone is compatible with the Bluetooth enabled device. For more information,
see the documentation that came with the Bluetooth enabled device.
• If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the
Bluetooth enabled device.
• If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your
smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than
your smartphone discovering the car kit. On the home screen, click the connections area at the top of the
screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections.
Click Add New Device. Click Listen. Bluetooth enabled devices can detect your smartphone for 2 minutes.
• Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On
the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
Click Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the
> Devices Properties. Clear the Encryption checkbox. Press the key > Save.
Related information
Make your smartphone discoverable, 274
The media player screen closes
If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the
performance of your BlackBerry smartphone. In the media options, you can stop the media player screen from
closing or change the amount of time before the media player screen closes.
User Guide
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