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• Open all of your messages by clicking on them. If you
can't find all of your unread messages in your inbox,
look in your messages folders.
• Mark a message as read. Highlight a message. Press
the key > Mark Read.
• Mark all messages that are prior to a date as read.
Highlight a date field. Press the key > Mark
Prior Read.
Identify an indicator.
• You might be able to identify an indicator by seeing
the icon of the application that the indicator refers to.
To see a complete list of applications on your
BlackBerry smartphone and their icons, on the Home
screen or in a folder, click the Options icon. Click
Device > Application Management.
Troubleshooting: Shortcuts
I can't use a shortcut
Try the following actions:
• Depending on the typing input language that you're using, some shortcuts might not be available. Try changing
the typing input language.
• If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.
Related information
Change the language, 29
Turn on or turn off audio and video shortcuts, 130
User Guide
Tips and shortcuts
41